Sabbi are shipping 26k+ orders a month using Indigo8 Pick & Pack

+94% increase in gross sales | +15% return customer rate | +86% increase in orders | 21 hour fulfilment rate

*The above stats are based on 48 days of trade since go live, stats are compared to a previous period which included Black Friday/Holiday period trade

Sabbi came to Indigo8 needing a software system to help them scale their fast growing business. Their main pain-points were managing inventory, oversells, and slow shipping time frames - these issues were affecting their customer experience and a huge load on their team. With a desire to deliver exceptional customer service that reflected their values for inclusivity and positivity, they took the plunge and onboarded with Indigo8; their first fashion inventory management system. Using the Indigo8 Shopify integration along with the Web Pick & Pack module, Sabbi have smashed their goals and are shipping faster, more efficiently and managing their inventory with ease.

SABBI SHIP FAST USING THE INDIGO8 WEB PICK AND PACK MODULE

In Sabbi’s biggest week they shipped 10K+ orders with a 21 hour lead time. They were able to do this though the optimisation of their pick and pack process in the Indigo8 Web Pick & Pack module

  • The introduction of wave picking allowed the team to pick more than one order at a time, boosting their efficiency and reducing time spent walking through the warehouse

  • Smart allocation of picks meant the team could focus on new product launches and prioritise picking based in the items that need to get out fastest.

  • Real time tracking of orders though the warehouse and a seamless integration with Starshipit has resulted in a much improved customer experience.

SABBI USE BUFFERS TO MANAGE OVERSELLS

There is a known oversell issue, when multiple customers are on the checkout at the same time using external payment gateways like Afterpay. Sabbi use Indigo8 buffers to present a lower qty in Shopify, while the true qty is tracked in the warehouse. As orders come in Indigo8 allocates in a FIFO logic, so if there are any oversells beyond the buffers, it’s easy to identify the orders and respond to customers within 24 hours.

When Sabbi drop new styles, there are thousands of customers checking out at once until the stock sells out within minutes.

“We love Indigo8. The customer service is amazing. The i8 team took our calls over and over at ridiculous times. We always feel like we have support behind us when we launch new styles. We’re shipping fast and feeling more confident. We’re so happy we onboarded!

Jase and Ash, Sabbi Owners

We help great fashion brands to manage and grow their business while reducing staff hours and cost. For a totally obligation free chat, and demonstration, on how we can help your fashion label too, get in touch today.

TESTIMONIALS.

“The fashion business I work for has been using Indigo8 for almost 4 years now and we have been so impressed with the program and their team. They have been able to customise parts of the system to suit our unique requirements. They are committed to fixing issues quickly and are always looking at ways to improve the system to increase efficiency and reporting. I highly recommend this business if you are looking for a hands on systems provider that listen to your needs.”

— Claire, Wholesale Manager
ACLER

“We've been partners with Indigo8 for its fashion software for several years now and can't imagine doing business without them! If you're after an ERP system which can take care of your fashion business needs from end to end, from design to housing style data, raising purchase orders, tracking inventory, creating sales, operating warehouse (WMS) and dispatch, these guys are definitely for you!”

— Brian, Director
LIONESS

“I could not be happier with how Indigo8 has worked with us to integrate data across our entire business. Indigo8 has enabled us to manage all aspects of our business from Wholesale orders, stock management and 3PL integration from the one system. I highly recommend this company.”

— Tiffany, CFO
FAITHFULL THE BRAND

Our Clients

Australia’s best fashion brands use Indigo8 to manage their inventory and business operations.